EU / EEA Notice

Tokrava does not actively market or solicit crypto-asset services to persons located in the European Union or European Economic Area. By continuing, you confirm that you are accessing Tokrava at your own exclusive initiative and not as a result of any solicitation, advertisement, promotion, recommendation, or targeted communication by Tokrava.

EU / EEA Reverse Solicitation Notice

Last updated: 31.05.2026

Tokrava is operated by FLUXPAY FINANCIAL LTD., a company incorporated in Canada with incorporation number BC1576401 and registered as a Canadian Money Services Business with MSB registration number N300000152.

Tokrava does not actively market, promote, advertise, solicit, or target crypto-asset services to persons located in the European Union or European Economic Area.

Tokrava may consider providing services to a person located in the European Union or European Economic Area only where that person contacts Tokrava at their own exclusive initiative, without prior solicitation, promotion, advertising, recommendation, inducement, or targeted communication by Tokrava.

Any such access is subject to Tokrava’s internal legal review, compliance review, onboarding checks, AML/KYC verification, sanctions screening, wallet screening, transaction monitoring, risk assessment, and applicable law.

Nothing on this website should be understood as active marketing, promotion, advertising, solicitation, recommendation, investment advice, or an offer directed at persons located in the European Union or European Economic Area.

Tokrava reserves the right to refuse onboarding, restrict access, suspend services, or terminate a relationship where Tokrava determines that providing services may create regulatory, legal, AML, sanctions, fraud, consumer protection, or operational risk.

MiCA / EU Regulatory Status Notice

Last updated: 31.05.2026

The European Union has adopted the Markets in Crypto-Assets Regulation, known as MiCA, which establishes rules for crypto-assets and crypto-asset service providers in the EU, including requirements relating to authorisation, transparency, disclosure, consumer protection, supervision, and market integrity. (ESMA)

Tokrava is operated by FLUXPAY FINANCIAL LTD., a Canadian company registered as a Canadian Money Services Business. Unless expressly stated otherwise, Tokrava does not represent that it is authorised as an EU crypto-asset service provider, investment firm, payment institution, electronic money institution, securities exchange, or regulated market.

Tokrava does not actively solicit clients in the EU or EEA.

Where a person located in the EU or EEA contacts Tokrava entirely on their own initiative, Tokrava may assess whether it can provide the requested service under the principle of reverse solicitation / client-initiated contact, subject to applicable law, legal advice, compliance review, and Tokrava’s internal risk policies.

A client’s own initiative must be genuine. Contractual statements or website disclaimers alone may not be sufficient if the facts show that Tokrava solicited, promoted, advertised, or targeted the client. ESMA has stated that the assessment is factual and that the reverse solicitation exemption should be interpreted narrowly. (ESMA)

Tokrava may keep records showing how the client first contacted Tokrava, what service the client requested, whether any marketing or solicitation occurred, and whether the relationship was initiated by the client.

EU / EEA Eligibility Policy

Last updated: 31.05.2026

Tokrava may restrict access based on country of residence, citizenship, incorporation, IP address, sanctions exposure, regulatory requirements, licensing limitations, banking limitations, AML risk, fraud risk, or internal policy.

EU / EEA Clients

Tokrava does not actively target or solicit clients located in the European Union or European Economic Area.

A person located in the EU or EEA should not use Tokrava in response to any advertisement, promotion, solicitation, recommendation, campaign, affiliate referral, targeted communication, or other marketing activity directed at EU or EEA persons.

Tokrava may consider onboarding an EU or EEA client only where:

  1. The client contacted Tokrava at their own exclusive initiative.
  2. The client was not targeted, solicited, induced, or promoted to by Tokrava.
  3. The client requested the specific service voluntarily.
  4. Tokrava determines, based on legal and compliance review, that providing the requested service is permitted.
  5. The client completes Tokrava’s AML/KYC, sanctions, wallet-screening, and transaction-monitoring checks.
  6. Tokrava accepts the client under its internal risk policy.

Tokrava may decline or terminate access where it cannot verify that the relationship was client-initiated or where the client’s onboarding creates legal, regulatory, AML, sanctions, fraud, or operational risk.

Internal Recordkeeping Note for Reverse Solicitation

For compliance protection, Tokrava should keep evidence of:

  • How the client first contacted Tokrava
  • Date and time of first contact
  • Source of lead, for example direct email, website contact form, referral, organic search
  • Whether the client saw any Tokrava advertisement
  • Whether any affiliate, agent, introducer, or third party referred the client
  • IP address and country at first contact
  • Client’s declared country of residence
  • The specific service requested by the client
  • Copies of the client’s reverse-solicitation declaration
  • Internal compliance approval notes
  • Evidence that Tokrava did not send targeted EU marketing before the client’s request

ESMA’s reverse-solicitation guidance says firms should be able to provide records tracking the relationship with the client and whether the client took the initiative to receive crypto-asset services with respect to a new product. (ESMA)

Terms of Service Clause — EU Version

European Union and European Economic Area

Tokrava does not actively market, promote, advertise, solicit, recommend, or target its services to persons located in the European Union or European Economic Area.

If you are located in the EU or EEA, you may only request access to Tokrava where you do so at your own exclusive initiative and not as a result of any solicitation, advertisement, promotion, recommendation, targeted communication, affiliate referral, or inducement by Tokrava or any person acting on Tokrava’s behalf.

Tokrava may require you to complete a client-initiated contact declaration and may request information showing how you became aware of Tokrava and why you contacted Tokrava.

Tokrava may refuse, restrict, suspend, or terminate access if Tokrava determines that:

  • Your contact was not made at your own exclusive initiative;
  • Tokrava is not permitted to provide the requested service in your jurisdiction;
  • You fail AML/KYC, sanctions, wallet-screening, or transaction-monitoring checks;
  • You provide false, incomplete, or misleading information;
  • You present legal, regulatory, AML, sanctions, fraud, or operational risk.

Nothing in these Terms, on the website, or in any communication should be interpreted as Tokrava actively soliciting, promoting, advertising, recommending, or offering services to persons in the EU or EEA.

Important Operational Warning

To support this position, Tokrava should avoid:

  • Paid ads targeting EU countries
  • EU-language campaigns aimed at EU users
  • SEO pages such as “Buy crypto in Germany,” “Crypto exchange France,” etc.
  • EU affiliate marketers or introducers
  • EU influencer promotions
  • EU-specific promotions, bonuses, or campaigns
  • Direct emails to EU prospects
  • Social media campaigns targeting EU audiences
  • Claims that Tokrava is EU-regulated or MiCA-authorised unless it is actually true

This is important because MiCA says that if a third-country firm solicits EU clients, regardless of communication method, the service will not be treated as provided at the client’s own exclusive initiative. (MiCA)